利用規約
This website is owned and operated by SERENDIPITY PTY LTD. Hosted by Shopify Inc. providing an online platform that allows us to sell out products that represent our values, and to provide service to you.
Please read these Terms and Conditions carefully and make sure that you understand them before using the Service. Please note that by using the Service, you agree to be bound by these Terms and Conditions. If you do not accept these Terms and Conditions, you will not be able to use the Services and you should leave the Website immediately. If you continue to use the Website or if you order products, we will take this as your acceptance of these Terms and Conditions.
If you are under the age of 18, you should not register on this Site or otherwise provide any data without the permission of your parent or guardian. If you use our Site or register for any services, we will assume, and you confirm, that you are 18 years of age or older or that you have the permission of your parent or guardian.
Understanding these Terms and Conditions
We have used headings to help you understand these Terms and Conditions and to easily locate information. These Terms and Conditions are only available in the English language. When we refer to "we", "us" or "our", we mean W concept USA INC. Where we refer to "you" or "your" we mean you, the person using the Services.
Please note that we may amend these Terms and Conditions from time to time so please check the Website regularly, and each time you use the Services to order products, to ensure you understand the legal terms which apply at that time
Our liability to you about the Services
We may update or change the Website or its contents at any time, but we are under no obligation to do so. Please note that this means any of the content on the Website may be out-of-date at any given time. The content on the Website is provided for general information only. It is not intended to amount to advice on which you should rely. We make no representations, warranties or guarantees, whether expressed or implied, that the Website, or any content on it, is accurate, complete, up-to-date or will be free from errors or omissions. To the fullest extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to the Website, or any content on it, whether expressed or implied.
We will not be liable to you or any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, arising under or in connection with use of, or inability to use, the Website; or use of or reliance on any content displayed on the Website.
Please note that we only provide the Website for domestic and private use and, as such, we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
Our obligation is, at its option limited to the replacement of the products or the supply of equivalent products, the repair of the products or the payment of having the products replaced or repaired
Our Services
The Services we offer allow you to search through the Website and purchase products from SERENDIPITY. As part of the Services, we also provide some ancillary services such as providing you with customer service assistance without charge.
The products
We attempt to be as accurate as possible in the description of the products displayed on the Website.
we cannot guarantee that all details are always accurate, complete or error-free. Please contact our Customer Service Advisors if you would like more information about a product. The images of the products on the Website are for illustrative purposes only, and although we attempt to display colours accurately, we cannot guarantee that your computer's display of the images accurately reflects the true colour of the products.
All features, content, specifications, products, services, and prices described or depicted on this website are subject to change at any time without notice.
We will not and never offer flawed items or products of lower quality than the corresponding market standards for sale on the Website.
Orders, prices and payment
By completing the checkout process and placing an order by clicking the "Place Order" button on the checkout page, you are complying to purchase the products from the relevant Partner (and not directly from us). Your order for the products is subject to these Terms and Conditions which are incorporated into the contract between you and the relevant Partner
To order products you must be over 18 years of age and possess a valid credit or debit card. By placing an order, you are consenting that all details you provide are true and accurate, that you are over 18 years of age, that you are an authorized user of the credit or debit card used to place your order and that there are sufficient funds in the account to cover the cost of your order.
The Website allows you to check your order and correct any errors before completing a purchase. Please take the time to read and check your order on each page of the order process as you are responsible for ensuring that the information you provide is accurate (for example, the correct products, quantities, size, colour, price, shipping fee, import duties, etc.).
Our acceptance of your order will be deemed complete and received by you at the time and date of sending of the email, which time and date is specified on the email. The deemed time and date of receipt by you shall apply regardless of whether, for reasons outside our control, you have not received that email.
We may not accept your order if
- an item you have ordered is out of stock.
- if your card is due to expire within 45 days of your purchase date.
- we are unable to obtain authorisation for your payment or.
- if we identify a product or pricing error.
- We reserve the right to reject any offer to purchase by you at any time and our sole discretion.
If we are unable to fulfil your order following our order acknowledgement, we will contact you by email or telephone advising you of this. Please check the privacy policy.
We will try to keep our Website as up to date as reasonably possible but cannot guarantee that any particular Item will always be available. If we can't supply any Item, we will release the funds being held in your account for the purchase.
Prices shown on the Site are in AUD Dollars (AUD $),HK Dollars (HKD $) and US Dollars (USD $) To ensure that the most accurate pricing, taxes and delivery costs are displayed, we recommend that you click on the link at the top of our website and select your country from the list of shipping destinations. Taxes and duties are calculated according to your shipping destination and itemised on the Order Summary page. Please note duties are not applicable for Australian orders under 1000 AUD.
prices are subject to change in response to currency exchange rate changes, markdowns and other commercial factors. The price applicable to your order will be the price current at the time your order is accepted.
Regardless of your shopping destination and the currency you shop in, your purchase may be processed by one of our regional affiliate companies in which case your bank may charge you an international transaction fee. SERENDIPITY is not responsible for any such fee or charge.
Promo Codes
Promo codes are valid for a limited time only, SERENDIPITY reserves the right to modify them at any time.
Promo code applies to qualifying items only. See the specific details of the promo code for excluded products.
Promo codes cannot be applied to previously placed orders.
Promo codes do not apply to pre-orders unless otherwise specified.
Promo codes are not transferable, may not be resold or redeemed for cash.
Only one promo code can be used at a time and cannot be combined with other offers using promo codes.
Copyright
All content available on the Website, including, but not limited to, text, graphics, logos, button, icons, images, audio clips, data compilations, and software, and the compilation thereof (the ‘Content’) is the property of SERENDIPITY, our affiliates, our partners or our licensors, and is protected by AUS and international copyright laws.
The trademarks, logos, and service marks displayed on the Website are the registered and unregistered marks of SERENDIPITY, our affiliates, our licensors or our partners, in the AUS and other countries, and are protected by AUS and international trademark laws. All or any other trademarks not owned by us, our affiliates, our partners or our licensors that appear on the Website are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by us.
Except as outlined in the limited licence in the section entitled ‘Limited Licence’ below, or as required under applicable law, neither the Content, the Trademarks, nor any other portion of the Website may be used, reproduced, duplicated, copied, sold, resold, accessed, modified, or otherwise exploited, in full or in part, for any purpose without our prior written consent.
Delivery
SERENDIPITY is not responsible for delays in shipping or delivery due to natural and or uncontrollable events. Additionally, SERENDIPITY is not responsible for delays related to the courier itself (such as customs clearance). Unfortunately, we do not have control over these delays.
For more information, please visit our shipping policy page
PARTIAL SHIPPING
SERENDIPITY chooses to ship items within your order separately, as they are readied. We will partially ship items from your order that are fully processed and ready to be shipped. This is so you will not have to wait for your entire order to be ready, before receiving any of your items. Please refer to the Estimated Delivery Date.
For more information, please visit our shipping policy page
Privacy Policy
For more information, please visit our privacy policy page
Return Policy
For more information, please visit our return policy page
Governing Law
These terms of service and any agreements whereby er provide you service shall be governed by under Australian laws.
Other important information
You acknowledge and agree that these Terms, together with our Privacy Policy, constitute the complete and exclusive agreement between us concerning your use of the Website and any purchase by you of any Items from SERENDIPITY, and supersede and govern all prior proposals, agreements, or other communications.
If any provision of these Terms is held to be illegal, invalid or unenforceable in whole or in part, then these Terms shall continue to be valid as to the other provisions and the remainder of the affected provision. Any waiver of any of the provisions of these Terms by SERENDIPITY shall not be deemed a waiver of any subsequent breach or default and shall in no way affect the other provisions of these Terms.
No failure to exercise and no delay on the part of either party in exercising any right, remedy, power or privilege of that party under these Terms and no course of dealing between the parties shall be construed or operate as a waiver thereof, nor shall any single or partial exercise of any right, remedy, power or privilege preclude any other or further exercise thereof or the exercise of any other right, remedy, power or privilege. The rights and remedies provided by these Terms are cumulative and are not exclusive of any rights or remedies provided by law. Time shall not be of the essence of these Terms as regards any of the times, dates and/or periods mentioned herein.
Nothing contained in these Terms shall be construed as creating any agency, partnership, or other forms of joint enterprise between us.
We reserve the right to change these Terms at any time and we encourage you to revisit these Terms periodically to ensure that you are at all times fully aware of our Terms. Any changes are effective immediately upon posting to the Website. Your continued use of the Website constitutes your agreement to all such Terms.
We may, with or without prior notice, terminate any of the rights granted by these Terms. You shall comply immediately with any termination or other notice, including, as applicable, by ceasing all use of the Website.
We reserve the right to refuse to supply Items to any person for any reason whatsoever, to withdraw any Items from the Website at any time and/or remove or edit any materials or content on the Website. We will not be liable to you for our withdrawing of any Items from this Website whether or not such Items have been sold; removing or editing content on the Website; refusing to process a transaction or unwinding or suspending any transaction after processing has begun.
If you have any questions regarding these Terms, please contact us by email at customerservice@wantaserendipity.com
Full agreements
These T&Cs and our Privacy Policy (incorporated by these T&Cs), and any additional SERENDIPITY terms you have agreed to, make up the entire agreement and supersede all prior written and oral agreements, representations, undertakings and understandings. Where there is any inconsistency between these T&Cs and any additional T&Cs, the additional T&Cs will prevail. This clause survives the termination of these T&Cs.
Contact Us
Please send any questions regarding these Terms of Use to:
Phone:
9907-889867X
Address:
xxxxxxxxx Street, xxxxxx xxxx, Melbourne,VIC, Australia
Email:
customerservice@wantaserendipity.com
Update date
2nd Apr 2021