隐私政策
Welcome to the SERENDIPITY website.
Commitment to Privacy
At SERENDIPITY, we are committed to protect and respect your privacy. We respect and take extreme care to safeguard information in our possession. Your preferences for use of your information are our highest priorities. If you use any of our services, we will refer you by using the following terms "user", "visitor", "you", "your" and "yours" in this policy. Otherwise, SERENDIPITY (referred to here as "we", "our", "us")
Collection of personal information
Personal Information: The types of personal information we collect will depend on the purposes(s) for which we are collecting it. For example, we may ask for
- Name, date of birth.
- contact details including email address, billing shipping address and telephone number.
- demographic information such as postcode.
- credit card or other payment details (if you are purchasing with us).
- any other information requested on this website, otherwise requested by us or provided by you.
How we collect your information
We may collect your information in a serval of ways, such as:
- Directly from you.
- Browse our website.
- Save an item.
- Register on our website.
- Logging into the website once registered.
- Purchasing from us.
- Contacting our Customer Care, either about an order or for any other reason.
- Interacting with us on our social media.
- Subscriptions to our e-newsletter
How we use your information
Use the information for purposes including:
- To create orders, transaction records, agreements for the sale of products or services, accounts, tax invoices or receipts.
- To communicate with you, about products and services, competition results, special offers, and events that might interest you.
- To perform research and analysis.
- For market research and business development including website development
- and gauging website traffic and trends.
- To deliver personalised site content to you.
- Direct marketing.
- Sending promotional information to consumers
- To comply with laws or regulations or to comply with any directions given by regulators or authorities.
Disclosure of personal information to third parties
We may disclose your personal information to:
Assist us in providing products and services you have requested, such as delivery service providers.
Credit reporting agencies and courts, tribunals and regulatory authorities where customers fail to pay for goods or services provided by us to them.
Courts, tribunals, regulatory authorities and law enforcement offices as required by law, in connection with any actual or prospective legal proceedings, or to establish, exercise or defend our legal rights.
Conduct market research and marketing strategy analysis.
Where we disclose your personal information to third parties for these purposes, we will request that they follow this Privacy Policy when handling your personal information. If there is a change of control of our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permitted by law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser.
How can you access your information
You can access and edit the personal information that is in your user account on this Website by signing or logging in on the Website. Simply click on the "Log In" or "My Account " from the home page and enter your login details to access your information. You can request password assistance by clicking on the "forgot your password" and we will email you a secured link to change your password by email. You may also request to access, correct or delete personal information that you have provided to us at any time from our customer service representatives or by contacting us using the contact information below.
Cookies
We and our business partners collect information about your use of our online services using cookies. Cookies are very small files that are sent by us to your computer or other devices which we can access when you visit our site in future. Cookies help us remember who you are and other information about your visits, by understanding which areas of the website you visit, cookies allow us to present information, products and services that are of personal interest. A cookie will not allow us to learn any personal information. Without cookies, you may be unable to fully take advantage of our Web sites’ attributes as many browsers will inform you to quit accepting new cookies.
Privacy Notice Updates
As we may update our Privacy Notice from time to time, it will be based on our operation changes without any previous notice to you. If any notable changes are made to our Privacy Notice, we will specify with the most updated dates on the bottom of this page and we will inform you by posting a notice on our Website with the important modifications.
Contact us
If you have any questions about this privacy statement, if you wish to update information, we hold about you or if you wish to make a complaint, please write to:
The Privacy Officer:
xxxxxxxxx Street, xxxxxx xxxx, Melbourne,VIC, Australia
Email us on:
customerservice@wantaserendipity.com
Phone:
9907-889867X
Updated Date
02nd Apr 2021